This Truecaller bug put its users in a 'dangerous' position via ICICI Bank

NEW DELHI: Some Truecaller users in India woke up to a surprise message this morning. After an overnight app update, Truecaller had sent an encrypted message to ICICI Bank to automatically start the user registration for ICICI Bank UPI services. The Truecaller app did not ask for any user consent before starting the process. Interestingly, the message got sent irrespective of whether the Truecaller user is an ICICI Bank account holder or not. While the registration process got started for ICICI Bank account holders, for non-account holders nothing happened. 

Truecaller users across India took to social media to complain about the issue as they feared that they might lose money from their ICICI Bank accounts via UPI account transfers. Truecaller has accepted the glitch and blamed a bug for the same. 

Official statement by Truecaller: 
"We have discovered a bug in the latest update of Truecaller that affected the payments feature, which automatically triggered a registration post updating to the version. This was a bug and we have discontinued this version of the app so no other users will be affected. We're sorry about this version not passing our quality standards. We've taken quick steps to fix the issue, and already rolled out a fix in a new version. For the users already affected, the new version with the fix will be available shortly, however, in the meanwhile they can choose to manually deregister through the overflow menu in the app." 

In 2017, Truecaller had announced a partnership with ICICI Bank to allow users to instantly create UPI ID, send money to any UPI ID or a mobile number registered with the BHIM app. It also enables users to recharge their mobile number from within the Truecaller app itself. This partnership made Truecaller-ICICI Bank platform among one of India's largest mobile payment platforms. 


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